Clowning Around Tours
FAQ
Weather Conditions
Tours are conducted outdoors when it’s not raining, snowing or during inclement weather (clowns don’t like lousy weather). Moreover our outdoor tours will be moved to an indoor venue during inclement weather and participants will be notified in advance. For our guests who participate in one of our indoor tours – it’s always warm, dry and comfortable. Also if unforeseen circumstances arise and we are forced to cancel the tour, we will reschedule your tour as soon as possible or make arrangements for a refund. That’s why we ask for a contact telephone number and email address when booking your tour, just in case we have to contact you. If you want to know the status of your tour, feel free to contact us at email mail@clowningaroundtours.com or call us at
(703) 686-4564
Refunds
All sales are final and there are no refunds. But if you can’t make your tour, please call us 48 hours prior to your scheduled tour and we will try our best to reschedule depending on availability.
Walking
Make sure to wear comfortable shoes or sneakers (clowns love comfortable footwear). And it’s a good idea to bring some water along with you. Please note, water and food are available for the mall tours
Liability
By participating in any of our tours, the customer unequivocally disavows all claims present or future against the tour operators for any liability, loss or risk, monetary, personal or otherwise which is incurred as a result directly or indirectly from the tour.